Keeno Worldwide respects your privacy and is committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
This policy explains how we collect, use, store, and protect your information when you interact with our website or services.
1. Information We Collect
We may collect the following information:
Personal details – name, email address, phone number, shipping address, or billing details when placing an order, signing up for newsletters, or making inquiries.
Payment details – processed securely via third-party providers such as PayFast, ensuring we never store full card or banking information.
Website data – such as cookies, IP addresses, and browsing behavior for analytics and service improvement.
Marketing preferences – collected when you subscribe to our newsletter or participate in promotions.
2. How We Use Your Information
Your information is used to:
Process orders, payments, and deliveries
Respond to inquiries, bookings, and customer requests
Send newsletters, promotions, or updates (only if you have opted in)
Improve website functionality and user experience
Ensure compliance with legal and regulatory obligations
3. Consent
By using our website, completing forms, or submitting information, you consent to the collection and use of your personal information as outlined in this policy. You may withdraw your consent at any time by contacting us directly.
4. Sharing of Information
We do not sell or rent your personal information. However, your data may be shared with trusted third parties strictly for operational purposes, such as:
Payment gateways (PayFast, and all banking partners)
Shipping and logistics partners (for merchandise delivery)
Email service providers (for newsletter communication)
All partners adhere to strict confidentiality and data protection standards.
5. Data Storage and Security
Your personal data is stored securely and protected against unauthorized access, alteration, or disclosure. We employ technical and organizational safeguards including encryption, firewalls, and secure servers.
6. Your Rights Under POPIA
You have the right to:
Access and request a copy of your personal information
Correct or update inaccurate information
Withdraw consent or unsubscribe from communications
Request deletion of your information where legally permissible
To exercise these rights, contact us at privacy@keenoworldwide.co.za
7. Cookies
This website uses cookies to enhance your browsing experience and analyze traffic. By using the site, you consent to our use of cookies. You can manage or disable cookies in your browser settings.
8. Links to External Sites
Our website may contain links to third-party platforms such as Printify, Bandcamp, YouTube, and PayPal. We are not responsible for their privacy practices, and users are encouraged to review those respective privacy policies.
9. Policy Updates
Keeno Worldwide may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of the website after changes implies acceptance of the updated policy.
10. Contact Information
For privacy inquiries, access requests, or complaints under the POPIA Act, please contact:
📧 privacy@keenoworldwide.co.za
🌐 www.keenoworldwide.co.za
All personal data collected and processed by Keeno Worldwide is handled in accordance with the Protection of Personal Information Act (Act No. 4 of 2013).
